Finkelnburg family
Karlos
7/25/2019
The installation went smoothly and the unit looks great. We haven't had time to use it yet- still putting the kitchen back together!
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Yes, I recommend this product
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Working Great!
ScottDIY
6/22/2019
This was a replacement for a Viking Downdraft that died after about 10 years of infrequent use. This new unit was the the closest match to the existing opening in the granite countertop. It still took some work, not a drop and go. BUT, the location of the gas line and vent in my house wouldn't allow the blower to be on the stove side. FORTUNATELY, the KitchenAid came equipped with the parts needed to mount it on the opposite side and three options for where the blower would vent. So it allowed me to make the cabinet adjustments to pull this off. Once i made the cabinet mods, it worked immediately. Perfectly.
Instructions were not great, in fact, darn right bad. But enough information I could make enough sense to figure it out.
My only complaint is that on some of the sheet screws, the manuf overtightened and stripped the hole. So I have a few screws that really don't secure a couple locations perfectly. So i had to use metal tape to make sure it created a tight seam and air didn't blow out.
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Yes, I recommend this product
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Cleans so easy!!
alanL.
6/21/2019
We replace our prior 23 year old Thermidor cooktop with this. This updated cooktop cleans so much more easily. Easy peasy!! As usual it has all the convenience of the Thermidor brand and we assume the reliability we have always experienced before.
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Yes, I recommend this product
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Great features!
ccamposva
6/17/2019
We love our new downdraft exhaust. It looks great and works amazing.
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Yes, I recommend this product
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Worked great for a few months, flawed design
Efrem
6/12/2019
Unit works fairly well, but has a horrendous design flaw. If the filters are removed, the unit closes when the button is pressed, but then it doesnt come back up. You have to call and pay service man to dismantle the entire unit. KA is not worth it - pay a little more go with a better brand. Their customer service was as unreliable as their product.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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CROCKER
5/1/2019
Awesome! Love how the panels come out to wash and can be placed in dishwasher
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Yes, I recommend this product
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Poor Quality
SICG
4/22/2019
Same issues as mentioned in other reviews. Had this downdraft for 2 years. Multiple repair visits. It does not go up all the way, squeaks up and down. Has to be pulled out manually. Button broke couple of times. Doesn't work for couple of months at a time without breaking down. DO NOT BUY.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Ridiculous Design
Disconcerted
3/14/2019
We installed our unit as part of a complete kitchen renovation. Cabinetry was custom designed to accommodate the unit and it has functioned as expected until recently. The problem we now have is that when a filter was removed for regular cleaning, the vent lowered to its closed position. There is no way to get the vent up again, as the switch won't operate without filters in place. It's absolutely ridiculous that the unit could lower without a filter when it is not designed to rise without one. I called Kitchenaid and they sent a local repair tech out but he said he's had very little experience with them and didn't know of a way to get it to rise without the filter in it; I now need to have it removed from the cabinet.
I like the way it works, the way it looks, the way it performs but none of that matters if it can't be used and is not cost effective due to repairs.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Fit in the Area needed
Emma Mae
3/5/2019
So far it seems to be working fine. It is very loud
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Yes, I recommend this product
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Quieter than anticipated
Duke2018
2/28/2019
This downdraft is quieter than anticipated, easy to clean, and operates smoothly. Great buy!
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Yes, I recommend this product
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Additional features
Denco49
2/21/2019
I bought a Black Stainless Kitchen from Bray and Scarf and I am very happy except one thing. The downdraft pop up vent (KXD4636YSS) cover is stainless steel. On your website under additional features it says it comes in colors to match counter tops and other appliances etc. I called your 800 number and was told it only comes in Stainless. Is your customer service rep correct or is the website.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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36 inch retractable downdraft system, 600 CFM
Nira
1/18/2019
Only using a few weeks but this is a good downdraft that opens and closes easily. Looks great in my new island!
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Yes, I recommend this product
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Great Features
lgarcia
12/28/2018
We had a different type downdraft before house was remodeled but much prefer this style now.
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Yes, I recommend this product
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Customer service fail
Matt B.
11/28/2018
I bought a telescoping downdraft three years ago. I admit that I did not purchase the extended warranty. Honestly, I figured it would be at least five years before anything went wrong. Mistake number one I guess. My wife had the vent raised in order to remove the filters and clean them. While she cleaned them, it decided to retract on its own. Now it won't come back up. No where in the manual under vent system care or troubleshooting does it mention an issue or fix for this. MIstake number two is believing that manufacturers want to do the right thing. It's easier I guess to stick to black and white procedures(one year manufacturer's warranty). Such as, charge me for a trip, and I'm assuming labor to simply get the thing back up to reinstall the filters. Apparently there is a microswitch(that word should scare you) that has to depressed by the filters for the unit to work. All seems so ridiculous. Sorry, not sorry for the long rant.
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Yes, I recommend this product
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Exceptional capacity!
Ronvon76
10/11/2018
This unit has the ability to pull all the unwanted odors from the same size cooktop.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Strong Fan
DavidBJ
8/24/2018
It was a little work to get it in but well worth it...smooth operation and looks great.
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Yes, I recommend this product
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Works great
Redevets
8/23/2018
Quiet and efficient. I like how it's hidden when not in use.
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Yes, I recommend this product
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Good bang for buck
Cofish99
8/22/2018
We bought this a month ago and did the install ourselves. This was to replace a Jenn Air unit that was a stove top with downdraft unit together. Directions were good and videos assisted with ease of install.
I did have to move the outward air inside the cabinet, but that is not unit related.
We have used the unit several times and really like the height and cfm. This sucks in steam from our 9" stock pot. This is so much better than the prior unit that was only burner high.
I cannot give this or any other downdraft unit a full 5 stars because they cannot do what an overhead system can. Compared to all the other units, this is definitely worth the price!
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Yes, I recommend this product
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So far So good.
awk78
8/12/2018
Happy so far. Good odor extraction. A little loud but thats ok.
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Yes, I recommend this product
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BEST DOWNDRAFT EVER
Eva65
8/2/2018
Looks much better than the previous downdraft I had with JennAir. Love the new Kitchen Aid Retractable model!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Unit does not stay in 'up' position
avocado man
5/5/2018
I bought this from a SEARS OUTLET in Miami for a good price. When trying to install it, we found out there were problems, resulting in a few service calls to the a technician who came to work on it and got it working. The problem we now have is that it won't stay in the 'up' position. It rises while pressing the button and then when it gets to the top it just drops back down again. From doing some research, this model seems to have issues with the 'arm', gears, and limit switches. I do agree with several others that have written reviews that the design is excellent, the look is clean and neat, it has a higher rise than most, and with all stainless filters, you can put them in the dishwasher. Another problem is that when you remove the filters, there is no way to 'lock' the vent in the 'up' position. So, when it drops, due to pulling out the filters, there is no way to get the vent up again, as the switch won't operate without filters in place.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Very, very expensive repairs!
Hollyj
3/27/2018
We have spent almost $3000.00 on REPAIRS in the 7 years we've had this fan! If even the smallest amount of liquid boils over, the electronic circuitry blows and and needs to be replaced. It's boiled over 4 times and each repair is $700.00+. Our 10 ft granite island was custom cut to accommodate this fan. Our installers insist they followed the manufacturer's specifications.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Nice but doen't raise up
novastuff
3/9/2018
We like the retractable vent system; however, the vent won't go up. The filter popped out after cleaning as the unit was going down. Now I can't raise the vent to put the filter back in. Electricity is going to the system. The manual says the system won't work without the filter engaging a microswitch and I can't raise it to put the filter back in.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great looking
Lin8844
3/2/2018
Did not want a big vent hood to look thru love the sleek look of it
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Yes, I recommend this product
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Not great assembly
KitchenReno
3/1/2018
I was so disappointed after having the vent installed. It would go up and down but the fan would not turn on. Installer said that it wasn't the installation so I needed to call Kitchenaid. Repair appointment setup. After waiting 4 hrs - no show. Called Kitchenaid again. Repair company confirmed and this time kept me updated on the appointment time. Turns out that the switch for the vent was not connected! Really? You would think that the assembled unit would be tested before being packaged up and sent to a customer. I am cautiously optimistic now that the vent works. Maybe the rating will improve but for the amount that we spent on the unit, I expect quality assembly.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Works great
Sweetpeamomee
2/18/2018
This downdraft is taller than my previous one. The sound is too loud
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Works perfectly.
Gracie Grace
2/15/2018
It looks good, is quiet, and works perfectly. Great for a small kitchen.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Better than no vent, but not great--when it works
Stevemac
2/10/2018
We purchased this unit when we remodeled our kitchen to avoid having a hood above the center island where our cooktop is located. The vent normally works decently but usually it won't exhaust smoke from cooking unless you're using the back burners. Unfortunately, we've also used in under a dozen times and now it won't retract. It's only a few months old so hopefully it will be an easy fix. Does not instill confidence at this point!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Beautiful design!
Jets kitchen
1/29/2018
This is by far the cleanest looking downdraft system on the market, looked at many different brands and quickly found out the best bang for you buck!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features
Shah60
1/29/2018
Bought this a month ago & love the product, blends well in my complete new kitchen, love the kitchen aid products. Was disappointed when the product was delivered, since we had received used parts & paid for a new product, it now meant that I would have to re hire my maintenance guy to come out again to install the product. Cost ws higher than expected, ABT did not help out here.
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Yes, I recommend this product
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Great performance and easy to use
DavidNoa
12/15/2017
Bought this with a new cook top and blends and works seamlessly with each other.
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Yes, I recommend this product
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Has not seen a single meal cooked in front of it!
KitchenCustomer
11/18/2017
This product did what several reviewers said it did. On installation, had problems going up and down! Pulled 1 filter and it retracted and stopped responding completely! I have family coming for Thanksgiving and have no idea how to fix or who to call! So far not impressed! Please contact me today KitchenAid! I just put all kitchenaid products in my kitchen. Please don't make me regret!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Love to Cook
Look To Cook
11/16/2017
I purchased this unit a month ago. I had another unit that was 18 years old and needed to be replaced. This unit far exceeds the performance of my other unit. It is just a little taller in height than my other unit. It has excellent exhaust power and love the fact that I can place the removal vents in the dishwasher to clean.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Very sleek
farmgal
11/10/2017
I know it is necessary for code but I think the cost was way too much...almost as much as the cooktop.
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Yes, I recommend this product
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Downdraft is fantastic
7/12/2017
Love the KitchenAid downdraft. For 30 years I have had an upper cabinet blocking the view to my family room. With the remodel I didn't want a range hood hanging down so we discovered the downdraft system. What a blessing. Press a button and it pops up and starts removing the steam from the cooktop. What a wonderful discovery! So glad we found it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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good one
7/2/2017
excellent down draft.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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7/2/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features. Easy to operate. Excellent suction.
6/21/2017
Very happy with the product. Excellent suction. Looks pretty. Perfect for daily use. Easy to clean too!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Looks great but....
6/11/2017
So we purchased this brand new and have used it, not everyday, but for the past 4-6 weeks. We're trying to be good by keeping the filters clean. The last time we took them out, the downdraft descended on its own. No where in the manual does it tell you how to troubleshoot an occurence like that. We called kitchenaid and they sent out a technician. He tried all he could by checking the breaker, and unplugged the unit to get it ro reset. Nothing happened. He in turn ordered a bunch of parts in anticipation of replacing. This was on Saturday, we're waiting for the parts to come in. Like I stated earlier, this was brand new. This shouldn't be happening already. If anything, I should be thrilled it's still under warranty. I hope whatever the technician does, we will never have issues again for at least 10 years!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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5/14/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Looks great. Quiet ,
5/14/2017
Bought about month ago. So far we like it
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Yes, I recommend this product
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Nice Looking unit
3/22/2017
The draft is very weak for such a large unit. Everything operates well it just does not remove steam or smoke while cooking
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Never thought I would love an Exhaust Fan
3/17/2017
Perfect product for me
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Looks cool but not reliable
3/7/2017
Mostly works but had an issue or two, the first fixed under warranty in the first year, the second I recently heard from the repair company the these things are junk. It's a 1.5-2 hour job to remove it and replace the switch that frequently fails. In short, the wow factor is there but the quality/reliability is not.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Awful
2/28/2017
Worked just OK for the most part on high which is very, very loud. Always had to help "lift" the unit to the upright position since day one. Was cleaning it today and pulled the filters when the unit closed on me and I cannot get it to raise back up. Of course it's out of warranty. Would NOT recommend to others.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Good Purchase
2/14/2017
A definite improvement over my 26 year old builder-installed KitchenAid downdraft system. Sleek looks and MUCH quieter. Not sure any of these downdraft systems are a true replacement for actual vent hoods, but given my kitchen configuration it's all I can have.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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36' Retractable Downdraft System 600 CFM
2/5/2017
When we opted for an electric cooktop in our new house, we were not aware it came with the downdraft system. But we're very happy with the exhaust system - vents down and out so there are no overhead intrusions. Three speeds, quickly raises and lowers. Relatively quiet - same as an overhead system. We'd do it again!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Less than thrilled
1/12/2017
You must always push the button twice to make the unit rise and sometimes three times to make it retract. Not sure why this is. Also the fan is very noisy and doesn't move enough air if you are cooking on the "burners" that are not right beneath the exhaust.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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So Cool
12/28/2016
Love that the vents go into the dishwasher. Just wish the unit would go down while the vents are being washed.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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love the sleek look
12/2/2016
I bought this when I converted my cooktop from electric to gas and needed a downdraft. this is just perfect for the look I wanted on the counter and perfect for the job that it does!
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Yes, I recommend this product
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