36" Retractable Downdraft Ventilation System - Stainless Steel

Great suction

Carolina11 11/28/2019

I move into a house with old appliances and after a detailed search I found this downdraft, I cannot be more happy with the choice I did
Originally posted on Kitchenaid.com

Yes, I recommend this product

Works Okay. Whirlpool Branded Unit Worked Better

LouisS 9/19/2019

Sorry to say it since I believe both units are the same with different brand names. But, our prior unit worked better. This one requires frequent lubrication to complete it's travel on the up-cycle. Other than that it works well.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Wasn't sure how I would feel about this....

Gwenifer 8/9/2019

So I watch a lot of home improvement shows, and I keep seeing episodes of Property Brothers where they go into the "before" house and these pop-up downdraft systems are talked about as being real pains in the butt and something that will be replaced. Then they do the remodel and they move the stove to a more traditional location with a hood. During the build phase of our custom home I changed the location of the cooktop probably 5 times. Under the window, on the island, then back to the window...finally our builder said "make a final decision - we need the gas and water lines installed." So it remained in the island. We're in an area that does not require a range hood, which is good because there was no way I was going to have a range hood in the middle of my island! Talk about disrupting my beautiful open concept design. The appliance store recommended the downdraft as an option, again not required, and after doing some research my husband decided he wanted it. I honestly didn't care on way or the other. It's fine. It does what it's supposed to do. But it's loud. The KitchenAid dishwasher makes not a sound but this thing drowns out the TV and any conversation. I use it if I've got more than just one pot on the stove but I use it and put it back down pretty quick.
Originally posted on Kitchenaid.com

Yes, I recommend this product

A good update over older models

Terry1211 8/8/2019

Very y good appearance with retractable features. Not too much noise. Easy to operate.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Finkelnburg family

Karlos 7/25/2019

The installation went smoothly and the unit looks great. We haven't had time to use it yet- still putting the kitchen back together!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Working Great!

ScottDIY 6/22/2019

This was a replacement for a Viking Downdraft that died after about 10 years of infrequent use. This new unit was the the closest match to the existing opening in the granite countertop. It still took some work, not a drop and go. BUT, the location of the gas line and vent in my house wouldn't allow the blower to be on the stove side. FORTUNATELY, the KitchenAid came equipped with the parts needed to mount it on the opposite side and three options for where the blower would vent. So it allowed me to make the cabinet adjustments to pull this off. Once i made the cabinet mods, it worked immediately. Perfectly. Instructions were not great, in fact, darn right bad. But enough information I could make enough sense to figure it out. My only complaint is that on some of the sheet screws, the manuf overtightened and stripped the hole. So I have a few screws that really don't secure a couple locations perfectly. So i had to use metal tape to make sure it created a tight seam and air didn't blow out.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Cleans so easy!!

alanL. 6/21/2019

We replace our prior 23 year old Thermidor cooktop with this. This updated cooktop cleans so much more easily. Easy peasy!! As usual it has all the convenience of the Thermidor brand and we assume the reliability we have always experienced before.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Great features!

ccamposva 6/17/2019

We love our new downdraft exhaust. It looks great and works amazing.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Worked great for a few months, flawed design

Efrem 6/12/2019

Unit works fairly well, but has a horrendous design flaw. If the filters are removed, the unit closes when the button is pressed, but then it doesnt come back up. You have to call and pay service man to dismantle the entire unit. KA is not worth it - pay a little more go with a better brand. Their customer service was as unreliable as their product.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Cleaning features

CROCKER 5/1/2019

Awesome! Love how the panels come out to wash and can be placed in dishwasher
Originally posted on Kitchenaid.com

Yes, I recommend this product

Poor Quality

SICG 4/22/2019

Same issues as mentioned in other reviews. Had this downdraft for 2 years. Multiple repair visits. It does not go up all the way, squeaks up and down. Has to be pulled out manually. Button broke couple of times. Doesn't work for couple of months at a time without breaking down. DO NOT BUY.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Ridiculous Design

Disconcerted 3/14/2019

We installed our unit as part of a complete kitchen renovation. Cabinetry was custom designed to accommodate the unit and it has functioned as expected until recently. The problem we now have is that when a filter was removed for regular cleaning, the vent lowered to its closed position. There is no way to get the vent up again, as the switch won't operate without filters in place. It's absolutely ridiculous that the unit could lower without a filter when it is not designed to rise without one. I called Kitchenaid and they sent a local repair tech out but he said he's had very little experience with them and didn't know of a way to get it to rise without the filter in it; I now need to have it removed from the cabinet. I like the way it works, the way it looks, the way it performs but none of that matters if it can't be used and is not cost effective due to repairs.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Fit in the Area needed

Emma Mae 3/5/2019

So far it seems to be working fine. It is very loud
Originally posted on Kitchenaid.com

Yes, I recommend this product

Quieter than anticipated

Duke2018 2/28/2019

This downdraft is quieter than anticipated, easy to clean, and operates smoothly. Great buy!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Additional features

Denco49 2/21/2019

I bought a Black Stainless Kitchen from Bray and Scarf and I am very happy except one thing. The downdraft pop up vent (KXD4636YSS) cover is stainless steel. On your website under additional features it says it comes in colors to match counter tops and other appliances etc. I called your 800 number and was told it only comes in Stainless. Is your customer service rep correct or is the website.
Originally posted on Kitchenaid.com

Yes, I recommend this product

36 inch retractable downdraft system, 600 CFM

Nira 1/18/2019

Only using a few weeks but this is a good downdraft that opens and closes easily. Looks great in my new island!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Great Features

lgarcia 12/28/2018

We had a different type downdraft before house was remodeled but much prefer this style now.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer service fail

Matt B. 11/28/2018

I bought a telescoping downdraft three years ago. I admit that I did not purchase the extended warranty. Honestly, I figured it would be at least five years before anything went wrong. Mistake number one I guess. My wife had the vent raised in order to remove the filters and clean them. While she cleaned them, it decided to retract on its own. Now it won't come back up. No where in the manual under vent system care or troubleshooting does it mention an issue or fix for this. MIstake number two is believing that manufacturers want to do the right thing. It's easier I guess to stick to black and white procedures(one year manufacturer's warranty). Such as, charge me for a trip, and I'm assuming labor to simply get the thing back up to reinstall the filters. Apparently there is a microswitch(that word should scare you) that has to depressed by the filters for the unit to work. All seems so ridiculous. Sorry, not sorry for the long rant.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Exceptional capacity!

Ronvon76 10/11/2018

This unit has the ability to pull all the unwanted odors from the same size cooktop.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Strong Fan

DavidBJ 8/24/2018

It was a little work to get it in but well worth it...smooth operation and looks great.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Works great

Redevets 8/23/2018

Quiet and efficient. I like how it's hidden when not in use.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Good bang for buck

Cofish99 8/22/2018

We bought this a month ago and did the install ourselves. This was to replace a Jenn Air unit that was a stove top with downdraft unit together. Directions were good and videos assisted with ease of install. I did have to move the outward air inside the cabinet, but that is not unit related. We have used the unit several times and really like the height and cfm. This sucks in steam from our 9" stock pot. This is so much better than the prior unit that was only burner high. I cannot give this or any other downdraft unit a full 5 stars because they cannot do what an overhead system can. Compared to all the other units, this is definitely worth the price!
Originally posted on Kitchenaid.com

Yes, I recommend this product

So far So good.

awk78 8/12/2018

Happy so far. Good odor extraction. A little loud but thats ok.
Originally posted on Kitchenaid.com

Yes, I recommend this product

BEST DOWNDRAFT EVER

Eva65 8/2/2018

Looks much better than the previous downdraft I had with JennAir. Love the new Kitchen Aid Retractable model!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Unit does not stay in 'up' position

avocado man 5/5/2018

I bought this from a SEARS OUTLET in Miami for a good price. When trying to install it, we found out there were problems, resulting in a few service calls to the a technician who came to work on it and got it working. The problem we now have is that it won't stay in the 'up' position. It rises while pressing the button and then when it gets to the top it just drops back down again. From doing some research, this model seems to have issues with the 'arm', gears, and limit switches. I do agree with several others that have written reviews that the design is excellent, the look is clean and neat, it has a higher rise than most, and with all stainless filters, you can put them in the dishwasher. Another problem is that when you remove the filters, there is no way to 'lock' the vent in the 'up' position. So, when it drops, due to pulling out the filters, there is no way to get the vent up again, as the switch won't operate without filters in place.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Very, very expensive repairs!

Hollyj 3/27/2018

We have spent almost $3000.00 on REPAIRS in the 7 years we've had this fan! If even the smallest amount of liquid boils over, the electronic circuitry blows and and needs to be replaced. It's boiled over 4 times and each repair is $700.00+. Our 10 ft granite island was custom cut to accommodate this fan. Our installers insist they followed the manufacturer's specifications.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Nice but doen't raise up

novastuff 3/9/2018

We like the retractable vent system; however, the vent won't go up. The filter popped out after cleaning as the unit was going down. Now I can't raise the vent to put the filter back in. Electricity is going to the system. The manual says the system won't work without the filter engaging a microswitch and I can't raise it to put the filter back in.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Great looking

Lin8844 3/2/2018

Did not want a big vent hood to look thru love the sleek look of it
Originally posted on Kitchenaid.com

Yes, I recommend this product

Not great assembly

KitchenReno 3/1/2018

I was so disappointed after having the vent installed. It would go up and down but the fan would not turn on. Installer said that it wasn't the installation so I needed to call Kitchenaid. Repair appointment setup. After waiting 4 hrs - no show. Called Kitchenaid again. Repair company confirmed and this time kept me updated on the appointment time. Turns out that the switch for the vent was not connected! Really? You would think that the assembled unit would be tested before being packaged up and sent to a customer. I am cautiously optimistic now that the vent works. Maybe the rating will improve but for the amount that we spent on the unit, I expect quality assembly.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Works great

Sweetpeamomee 2/18/2018

This downdraft is taller than my previous one. The sound is too loud
Originally posted on Kitchenaid.com

Yes, I recommend this product

Works perfectly.

Gracie Grace 2/15/2018

It looks good, is quiet, and works perfectly. Great for a small kitchen.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Better than no vent, but not great--when it works

Stevemac 2/10/2018

We purchased this unit when we remodeled our kitchen to avoid having a hood above the center island where our cooktop is located. The vent normally works decently but usually it won't exhaust smoke from cooking unless you're using the back burners. Unfortunately, we've also used in under a dozen times and now it won't retract. It's only a few months old so hopefully it will be an easy fix. Does not instill confidence at this point!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Beautiful design!

Jets kitchen 1/29/2018

This is by far the cleanest looking downdraft system on the market, looked at many different brands and quickly found out the best bang for you buck!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Great features

Shah60 1/29/2018

Bought this a month ago & love the product, blends well in my complete new kitchen, love the kitchen aid products. Was disappointed when the product was delivered, since we had received used parts & paid for a new product, it now meant that I would have to re hire my maintenance guy to come out again to install the product. Cost ws higher than expected, ABT did not help out here.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Great performance and easy to use

DavidNoa 12/15/2017

Bought this with a new cook top and blends and works seamlessly with each other.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Has not seen a single meal cooked in front of it!

KitchenCustomer 11/18/2017

This product did what several reviewers said it did. On installation, had problems going up and down! Pulled 1 filter and it retracted and stopped responding completely! I have family coming for Thanksgiving and have no idea how to fix or who to call! So far not impressed! Please contact me today KitchenAid! I just put all kitchenaid products in my kitchen. Please don't make me regret!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Love to Cook

Look To Cook 11/16/2017

I purchased this unit a month ago. I had another unit that was 18 years old and needed to be replaced. This unit far exceeds the performance of my other unit. It is just a little taller in height than my other unit. It has excellent exhaust power and love the fact that I can place the removal vents in the dishwasher to clean.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Very sleek

farmgal 11/10/2017

I know it is necessary for code but I think the cost was way too much...almost as much as the cooktop.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Downdraft is fantastic

7/12/2017

Love the KitchenAid downdraft. For 30 years I have had an upper cabinet blocking the view to my family room. With the remodel I didn't want a range hood hanging down so we discovered the downdraft system. What a blessing. Press a button and it pops up and starts removing the steam from the cooktop. What a wonderful discovery! So glad we found it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

good one

7/2/2017

excellent down draft.
Originally posted on Kitchenaid.com

Yes, I recommend this product

7/2/2017

Originally posted on Kitchenaid.com

Yes, I recommend this product

Great features. Easy to operate. Excellent suction.

6/21/2017

Very happy with the product. Excellent suction. Looks pretty. Perfect for daily use. Easy to clean too!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Looks great but....

6/11/2017

So we purchased this brand new and have used it, not everyday, but for the past 4-6 weeks. We're trying to be good by keeping the filters clean. The last time we took them out, the downdraft descended on its own. No where in the manual does it tell you how to troubleshoot an occurence like that. We called kitchenaid and they sent out a technician. He tried all he could by checking the breaker, and unplugged the unit to get it ro reset. Nothing happened. He in turn ordered a bunch of parts in anticipation of replacing. This was on Saturday, we're waiting for the parts to come in. Like I stated earlier, this was brand new. This shouldn't be happening already. If anything, I should be thrilled it's still under warranty. I hope whatever the technician does, we will never have issues again for at least 10 years!
Originally posted on Kitchenaid.com

Yes, I recommend this product

5/14/2017

Originally posted on Kitchenaid.com

Yes, I recommend this product

Looks great. Quiet ,

5/14/2017

Bought about month ago. So far we like it
Originally posted on Kitchenaid.com

Yes, I recommend this product

Nice Looking unit

3/22/2017

The draft is very weak for such a large unit. Everything operates well it just does not remove steam or smoke while cooking
Originally posted on Kitchenaid.com

No, I do not recommend this product

Never thought I would love an Exhaust Fan

3/17/2017

Perfect product for me
Originally posted on Kitchenaid.com

Yes, I recommend this product

Looks cool but not reliable

3/7/2017

Mostly works but had an issue or two, the first fixed under warranty in the first year, the second I recently heard from the repair company the these things are junk. It's a 1.5-2 hour job to remove it and replace the switch that frequently fails. In short, the wow factor is there but the quality/reliability is not.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Awful

2/28/2017

Worked just OK for the most part on high which is very, very loud. Always had to help "lift" the unit to the upright position since day one. Was cleaning it today and pulled the filters when the unit closed on me and I cannot get it to raise back up. Of course it's out of warranty. Would NOT recommend to others.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Good Purchase

2/14/2017

A definite improvement over my 26 year old builder-installed KitchenAid downdraft system. Sleek looks and MUCH quieter. Not sure any of these downdraft systems are a true replacement for actual vent hoods, but given my kitchen configuration it's all I can have.
Originally posted on Kitchenaid.com

Yes, I recommend this product